Useful information


You can buy Yesmoke online from United States and Canada. The cigarettes are "Duty-free" products, provided with Custom declaration, and subjected to the payment of Customs duties in the destination country.

Payment

Payments can be made by credit card online: Visa, Mastercard, American Express, JCB (coming soon) and Diners (coming soon).

Credit card payments will be processed and approved immediately on the our bank secure server.

Verified by VISAMasterCard SecureCodeAmerican Express - Cards welcome

Payments by bank transfer and check are not possible. Checks received will not be returned, but they will be destroyed.

What is the Security code or Card Verification Code (CVC)?

The card security code is a three-digit number (four-digit on American Express) printed on your credit card. This number is not embossed on the card and hence not printed on receipts - making it difficult for anyone other than the genuine cardholder, to know it and to use it.

You will find this three-digit security code of Visa, Mastercard and JCB credit card printed at the top of the signature strip on the reverse of the card. You will find this four-digit number security code of American Express credit card printed on the front of the card, above the account number.

Delivery

Where we mail

You can buy Yesmoke online from United States and Canada.

Shipping times and costs

Air mail - PriorityAIR MAIL “Priority” € 2.00 (4 - 10 days)

“Priority” mail leaves faster and enjoys privileged treatment. Delivery times for “Priority” mail are extremely fast.

Customs

The cigarettes on sale at yesmoke.eu are tax free products because they are sold from a bonded warehouse in a free zone. This term is used to indicate goods which are not subjected to taxes in the source country.

The cigarettes are provided with Custom declaration, and subjected to the payment of Customs duties in the destination country.

Customs Duties in the US ……….

Custom Duties in Canada …………

Customs procedures: Make sure all your rights are respected.

We do not guarantee that import duty taxes will be charged. In case duty-tax will be charged, the addressee, in his own interest, must refuse to pay any penalizing procedures.

  1. The goods must be delivered within the time specified in that country for each type of shipment. The product's procedures for taxing should not slow down the delivery. The lengthening of the delivery times penalizes mail order sales.
  2. Requests for the payment of import duties must not have other surcharges, supplements or procedures that tend to penalize mail order purchasing.

If the described product characteristics do not exist, the customer has the right to refuse the goods and return them to the sender, asking that the amount paid be re-accredited to his credit card.

The “satisfaction or money back guarantee” option is always valid for all mail order purchases. The addressee is free to reject the parcel in any case.

100% Money Back

In cases of mail order purchases, all countries have regulations that allow the purchaser to refuse the shipment and return the goods to the sender free of charge and to make use of the 100% money-back guarantee.

The “satisfaction or money back guarantee” option is always valid for all mail order purchases. Money will be credited to your credit card.

Non Disclosure

All personal information in the yesmoke.eu web site will be treated according to Italian Law number 675/96, Article 10, of the Italian Data Protection Act. The data cannot be disclosed even upon a request submitted by foreign country authorities.

Credit card details only follow the regular cashing procedure and the details are not stored for subsequent purchases. Yesmoke Tobacco S.p.A. keeps the information on who bought cigarettes online on file only for the time strictly required to manage the 100% Money Back service.

Your personal data are always eliminated after the expiry of the terms for handling the 100% satisfied or money-back guarantee.

USA: the Jenkins Act

The Jenkins Act, a federal law that requires anyone who sells cigarettes across a State line to report the transaction to the States' tobacco tax administrators, does not apply to international shipments; in these cases the package is accompanied by a customs declaration, which is an import request not covered by the Jenkins Act.

Buying from Yesmoke is a total guarantee that your data will never be disclosed.

See the page: The Jenkins Act in the menu on the right.







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